Vehicles which sustain damage as the result of an accident, but are not totaled, can usually be returned to their near-original condition at the right auto body shop. Customers must be careful where they leave their car however, since not every one of these businesses offers the same level of professionalism, and service. These tips are important to consider when searching for the best auto body shops in El Paso TX.
The Internet is a very useful tool when it comes to searching for reviews of a particular auto body shop one is considering doing business with. There are numerous sites where customers can post reviews of services in any category, as well as forums pertaining to the specific make and model of the car, where owners may name local services they were pleased with. Detailed reviews should be given more weight than angry, one-line comments.
A solid company that believes in the quality of its repairs will offer a warranty to its customers. It's a good idea to always ask to see a copy of the warranty. While many customers might be initially impressed if promised a "lifetime" warranty, they should be aware that it is likely to have many exclusions. Usually a one-year coverage for parts, and two and three years for body work and paint respectively can be considered fair.
It is also important to not overlook any manufacturer's warranty the customer may have for the car. The stipulations of this warranty in terms of the repairs done, and parts used must be followed, otherwise it may be voided. Some manufacturers may not authorize the use of aftermarket or used parts in their vehicles, so it is wise to always opt for original parts.
Customers need not worry about appearing difficult if they insist on only new, factory-original parts being used on their vehicle. This is their right as a customer, since it can have a direct impact on the safety, appearance, and warranty of the car. In some states it is acceptable by law to use aftermarket and used parts, so one should find out if this applies to his or her state of residence.
Rather than just signing one's car over to the first shop which sounds reasonable, it is advisable to contact at least two more repair shops and obtain an estimate from each of them, and detailed description of the repair process. The customer should also use these numbers directly by showing them to the subsequent shops, to ask about any price differences and how these are accounted for.
It can be advantageous to deal with a shop which specializes in repairing vehicles of the same make, since they most likely have a lot more expertise to offer. Furthermore, it's wise to deal with established companies that have been in business for several years, have an organized shop with modern equipment, a dedicated staff, and indicators of superb service such as awards.
Finally, it is essential to get all details regarding the degree of coverage or extent of the repairs in writing from the auto body shop or insurance provider. In order to be considered official and binding, this information must be stated in writing.
The Internet is a very useful tool when it comes to searching for reviews of a particular auto body shop one is considering doing business with. There are numerous sites where customers can post reviews of services in any category, as well as forums pertaining to the specific make and model of the car, where owners may name local services they were pleased with. Detailed reviews should be given more weight than angry, one-line comments.
A solid company that believes in the quality of its repairs will offer a warranty to its customers. It's a good idea to always ask to see a copy of the warranty. While many customers might be initially impressed if promised a "lifetime" warranty, they should be aware that it is likely to have many exclusions. Usually a one-year coverage for parts, and two and three years for body work and paint respectively can be considered fair.
It is also important to not overlook any manufacturer's warranty the customer may have for the car. The stipulations of this warranty in terms of the repairs done, and parts used must be followed, otherwise it may be voided. Some manufacturers may not authorize the use of aftermarket or used parts in their vehicles, so it is wise to always opt for original parts.
Customers need not worry about appearing difficult if they insist on only new, factory-original parts being used on their vehicle. This is their right as a customer, since it can have a direct impact on the safety, appearance, and warranty of the car. In some states it is acceptable by law to use aftermarket and used parts, so one should find out if this applies to his or her state of residence.
Rather than just signing one's car over to the first shop which sounds reasonable, it is advisable to contact at least two more repair shops and obtain an estimate from each of them, and detailed description of the repair process. The customer should also use these numbers directly by showing them to the subsequent shops, to ask about any price differences and how these are accounted for.
It can be advantageous to deal with a shop which specializes in repairing vehicles of the same make, since they most likely have a lot more expertise to offer. Furthermore, it's wise to deal with established companies that have been in business for several years, have an organized shop with modern equipment, a dedicated staff, and indicators of superb service such as awards.
Finally, it is essential to get all details regarding the degree of coverage or extent of the repairs in writing from the auto body shop or insurance provider. In order to be considered official and binding, this information must be stated in writing.
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